Learn the valuable insights exit interviews can provide to help shape and improve your organization. This guide covers best practices for conducting exit interview questions with former employees.
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We've all had our fair share of bad internship experiences. Some of us have failed interns in the past—not due to negligence, but because we did not have the right structures in place. My hope is that these 9 tips will help to elevate the outcomes of your internship program for your agency and future interns alike.
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In the agency world, the price of a good mistake should be seen as the price of innovation. To minimize the chances of bad mistakes you must have systems and processes in place as safeguards.
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Too few agency owners compare cash flow scenarios between selling and keeping their business. The comparison is eye opening and should factor into your succession planning.
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A comprehensive list of the pros and cons of an ESOP for marketing agency owners.
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The Pros and Cons of 1099 vs W2 Employee for marketing agency leaders.
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If you envision managerial roles in your future, now is the time to start developing cultural competence, or “the ability to understand, appreciate, and interact with people from cultures or belief systems different from one’s own.”
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Guidelines to ensure you are compensating yourself for the risk you take every day as an agency owner.
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With these tips, you will be able to grow your marketing agency into a highly valuable asset for all of your stakeholders.
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Curious about how to calculate the market value of your marketing agency? Check out this helpful guide for tips on selling a marketing agency and learning common valuation models.
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We're in the middle of a mental health crisis and business owners are struggling to balance their need to drive revenue or cut costs with their desires to protect employee mental health and prevent burnout.
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Diversity, equity and inclusion programs need the same level of measurability and importance as any other business initiative
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Agency management is often a balancing act between long hours, high stress, and constant attempts to mitigate burnout. Read more to find out how to make mental health a priority for your business.
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Most business leaders are aware of the importance career pathing plays in employee retention. However, professional development can seem difficult for small businesses, where the organizational hierarchy is flatter and promotion opportunities seem limited. This article explains how establishing a long-term vision for your company can help facilitate more productive professional development conversations with employees.
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Many businesses have two general camps: the promise makers and the promise keepers. Making a promise is a big deal for leaders with integrity, and they want to hold up their end of the bargain. As a result, they spend a significant amount of time making sure that the promise keepers (i.e., their operations team) deliver on the business’s promise to the leader’s exacting specification.
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The pandemic put many businesses on the defensive, with company leaders spending most of 2020 focused on protecting critical business functions. Now, it's time to go back on offense. In this article, I map out an offensive strategy for 2021 and beyond, discuss the five "nonnegotiables" you should include in your growth plan, and explain how each nonnegotiable serves the big-picture objectives of your business.
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Moving to a flexible staffing model for your marketing agency may provide the means to find, manage, motivate and retain the best people, without stretching costs to the breaking point. Here’s how the model works, why it makes sense and how it can be adapted to varying peak periods of project work.
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In discussions about diversity, the focus is often on getting organizations to ensure a more diverse outlook in their hiring and how they organize the workplace. But one question that most fail to consider, or answer, is how prepared their leadership is to handle diverse talent.
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Scorecards and metric tracking are critical to small business success. As a small business owner, you need to be up-to-date on how you determine success for your company. How your scorecards are set up is essential to monitoring and meeting your goals. Here is a new way to measure your metrics.
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Data is important to every business initiative, and this is also true of diversity, equity and inclusion (DEI) efforts. But selecting the right metrics can be a fine art at times, due to the various considerations involved in creating and implementing a DEI program. What are the metrics that agency owners can utilize in achieving these goals?
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