weekly Insights

Too many agencies follow an all-too-familiar crisis management playbook: issue a statement on social media, hold a meeting with affected employees, donate to a worthy cause, and then return to business as usual. This impersonal, rinse-and-repeat method of addressing systemic racism simply doesn't provide enough comfort and support to your Black employees. To help you better navigate this process, I offer some ideas below on how agency leaders might support their Black employees.